A One-Minute Introduction to Supro Trailer
❐Supro Trailer is a company dedicated to the research and manufacturing of oversized transport equipment. Our name "Supro" symbolizes 'Superior' and 'Professional.'
❐The core of our corporate culture has always been 'Customer-Centric,' running through our entire history and all collaborative processes. During the initial quotation stage, we firmly reject meaningless price bargaining and are willing to share our profit margins to help you stand out in tenders, promoting the prosperity of your oversized transport business. In terms of after-sales service, we adhere to the principle of 'Responsiveness in Everything, Fulfilling in Every Detail,' ensuring customer satisfaction remains our top priority.
❐Our mission is 'Easy Supro' – simplifying your oversized load transport. We not only strive to provide advanced and high-quality oversized transport equipment but also work diligently to offer you secure and efficient solutions for oversized cargo transport. Supro Trailer, your trusted partner in oversized transport.
Say Goodbye to the Price Game with Supro Trailer's Customer-Centered Approach!
❐Are you tired of having the same conversation with your supplier every time you want to purchase equipment like this?
■"Is this your lowest price?"
■"Can you lower the price a bit more??"
■"If you can't lower your price, I will have to purchase from another supplier!"
❐After finally reaching the target price, do you start to worry that they might cut corners on quality to reduce their costs? It's the never-ending "Price Game."
❐Never allow the price game bring you so much trouble like that! Then choose to cooperate with Supro Trailer without hesitation! Because Supro Trailer never play the price game with you, and always offer you our best price directly! The company deeply understand that playing the price game will only destroy the trust we have worked hard to establish!
❐At Supro Trailer, "customer-centered" has always been our fundamental principle. We don't strive to win as much profit as possible from our customers, but instead, we aim to develop and grow together with our customers. Our goal is to provide you with high-quality products and responsive after-sales service. That's why our pricing strategy focuses on reasonable profit, and we never try to make an extra penny from you.!
❐If you are uncertain about product prices in the Chinese market and worry that the prices quoted by suppliers may be too high and result in high profit margins for them, or that they may reduce prices and compromise on quality to win orders, you can confidently choose to cooperate with Supro Trailer. As a company that values brand reputation, we never compromise on quality for the sake of profit and will not damage our reputation.
After Saler Service of Supro Trailer - You would know who you are cooperating with!
❐Do you find yourself hesitating when selecting a Chinese supplier for heavy transporters? If you lack knowledge of the actual situation of Chinese suppliers, you may only be able to inquire about prices using a configuration table, and still not know which supplier to choose in the end. After placing an order with the factory, are you constantly worried about whether the supplier has the capability to provide high-quality heavy transporters?
❐So, how can we distinguish the reliable supplier from numerous options?
❐An excellent supplier should not only focus on product quality but also on providing exceptional after-sales service. If a supplier can offer professional and timely after-sales service, it is a clear indication that their products are of high quality. This is because good suppliers treat their customers with sincerity. So, what kind of after-sales service you can expect from Supro Trailer?
❐First of all, at Supro Trailer, we understand that the most crucial aspect of our after-sales service is to ensure that we never deliver to our client of a heavy transporter with quality issues! Because we fully aware that the end user really expects is a set of equipment that can make them worry-free, and do not bring them trouble and loss. It's not about how sincerely the supplier apologizes for quality issues. To ensure that we fulfill this expectation, Supro Trailer repeatedly test the trailer before delivery to ensure that the equipment we deliver to you has no quality problems.
❐Secondly, many suppliers and clients misunderstand that after-sales service begins only after the cargo is delivered and there are product quality issues. But Supro Trailer believes that a professional after-sales service system should start from the moment you place an order with us. During the production process, we will regularly update you with manufacturing photos, enabling you to understand our entire production process and exercise online control over product quality. This will also ensure that you feel more secure and at ease before receiving your goods.
❐If this is your first time using our heavy transporters, we invite you to arrange for your operators to receive professional technical training from Supro Trailer before product delivery, until you are proficient in using our equipment. Even if you encounter operational problems during actual work, we will provide online video guidance to help you resolve the issues in a timely manner!
❐Many clients think that they should only contact suppliers if there's an issue with the product's quality. However, that's not true! You can reach out to us with any questions or problems you encounter while using our equipment. Just like this case: one of our customers used our hydraulic modular trailer to design a transport plan for a cargo owner. They had to consider the limited loading capacity policy of each axle, which required them to use many axle lines of the trailer. But since the cargo was too short to use more axle lines, it would cause a problem with concentrated load. So, Supro Trailer gave our customer professional advice: they could shut off the bottom two axle lines, reducing the actual amount of axle lines involved in transportation, and solving the problem of concentrated load. We also informed our client about the best loading position for the cargo, making transport feasible! Therefore, if you use our heavy transporters and face any issue, feel free to contact us for technical guidance! It's an effective way to help you avoid risks associated with oversize loads.
❐One common problem is that many heavy transport companies often face is the departure of trained hydraulic operators. New hydraulic operators may not be familiar with the hydraulic systems, and therefore require our technical guidance. Just like our customer in Argentina, even though they have bought hydraulic modular trailer over 3 years, and the new hydraulic operator was able to receive our fast and professional technical guidance after reaching out to us. Therefore, we continue to provide you with after-sales service solutions beyond the warranty period, ensuring your peace of mind for the future.
❐Even if you want to sell our equipment as a used one to others! If the new owner is not familiar with the trailer or wants to refurbish it with new parts, you can tell them to confidently contact Supro Trailer! We not only guarantee your rights but also guarantee the rights of other owners! Supro Trailer solves your worries about selling used equipment!
❐If you want to cooperate with a professional supplier of heavy transporters! If you don't want to be troubled by quality and after-sales service issues in the future! If you expect a heavy transporter that can make you feel relieved and comfortable! Please contact Supro Trailer who is able to save your money from European manufacturers!
