❐ Supro Trailer is undoubtedly the first supplier in China to truly recall its own products. Here’s what happened: After two years of using our widening low-bed semi-trailers, our customer decided to purchase an additional detachable deck. Although the vehicles had been delivered for two years, Supro Trailer still took on the challenge — with some reluctance — to meet the customer’s need to increase their fleet’s transport capacity.
❐ However, our biggest concern eventually came true — the new detachable deck inserts didn’t match the original deck inserts. After the customer urgently contacted us, Supro Trailer immediately arranged for a recall and sent the items back to the factory for repairs. All transportation and repair costs were fully covered by Supro Trailer, with no charge to the customer!
❐ This is likely why our customers continue to choose Supro Trailer: even when issues arise, Supro Trailer is committed to solving them.
“Easy Supro" - Making Your Heavy Hauls Easy.
