After-Sales Service
Feed Back of Australia Market
❐Supro Trailer proves to you with real-life examples that we are the trustworthy supplier you can rely on! We have the capability to ensure the smooth completion of your procurement work and earn recognition from your esteemed company and leadership!
Read more...3 Times Callaborations, 27 Blade Trailers! That’s the greatest endorsement of Supro Trailer!
"Easy Supro" – Three Collaborations with the Same Client, Built on Trust! Our client has demonstrated their trust in Supro Trailer by placing multiple orders, proving our reliability with their real investment! ❐ In our first collaboration, the client was impressed by Supro Trailer’s excellent product quality and technical expertise, confidently entrusting us with a large order of 18 blade extendable trailers. For our second collaboration, we tailored the design of 3 additional blade extendable trailers to meet their specific requirements, showcasing our flexibility and strong design capabilities. Then, the client placed an additional order for 6 more blade extendable trailers, m...
Read more...Overpay 15000USD? Don`t worry! Supro Trailer full refund it!
If you accidentally overpaid $15,000 to a supplier, do you think they would proactively contact you? And would they immediately work to refund your money? If your supplier is Supro Trailer, the answer is absolutely yes! Supro Trailer takes the initiative to notify the customer, reassuring them not to worry. We also ensure the full refund is processed within 5 business days. Supro Trailer proves through action that our goal is never just about money; it’s about truly putting “customer-centered” service first! Partnering with a company like this means you can trust they won’t cut corners and that their after-sales service will always be responsive to your needs. That’s why it’s...
Read more...Supro THP/SL Reported By Russian Media
Supro Trailer THP/SL Successfully Enters the Russian Market, Partnering with Goldhofer for Major Transformer Transport ❐ This collaboration marks a key recognition of Supro Trailer’s quality and engineering excellence, as its hydraulic modular trailers have gained approval to participate in major transport projects in the highly demanding European market.
Read more...The client said they love us! What’s going on!
One of our clients recently couldn’t stop praising our sales manager. What happened to earn such appreciation? It all started when the client received their new hydraulic modular trailer but encountered challenges during assembly. Rather than leaving the client to figure it out, our sales manager immediately stepped in. Through a four-hour video call, they guided the client step by step, patiently explaining every detail — from connecting bolts to adjusting hydraulics. Even when questions were repeated, they explained everything again with unwavering patience. By the end of the session, the client had not only successfully assembled the trailer but also gained the confidence to operate it....
Read more...Only 1 Set Hydraulic Gooseneck Trailer? Don`t Worry! Supro Trailer Still Come to Do Service!
Supro Trailer takes the initiative to visit client sites, inspecting the condition of the vehicles we manufacture and providing guidance to operators on routine maintenance and care. Additionally, we thoroughly check the vehicle’s wear-and-tear parts and offer free replacements to ensure clients can use our equipment with complete peace of mind. This is Supro Trailer—more than just after-sales service, we deliver attentive and comprehensive support!
Read more...$3,000 Parts Mistake? Arrange air shipment immediately and Free!
“Easy Supro” - Your after-sales needs are easily addressed here! When our warehouse mistakenly sent a $3,000 hydraulic modular trailer part to a customer, how did the Supro Trailer after-sales team handle it? We didn’t make excuses or ask the customer to pay anything extra; instead, we swiftly air-shipped the correct part to them! Supro Trailer’s efficient and considerate after-sales service ensures that every customer can feel at ease! Easy Supro - Making Your Heavy Hauls Easy!
Read more...Parts wear out! Supro send replacements for free!
"Easy Supro" - No Worries About Equipment Issues! We've Got Supro Trailer as Our Backup! ❐"Oh no, our telescopic beam's positioning pin is broken! But it's a custom part, and we can't find a spare in the market. What to do?!" Don't worry! Supro Trailer promptly produces spare parts for us, even an entire box of them! This way, we won't have any worries when using them! And we didn't even have to pay anything for it, with free shipping right to our door! ❐"Oops, disaster! The star pad of our diesel power station is broken. It's such a small item, and so cheap - would it be worth it to have it delivered?" Thankfully, we have Supro Trailer. They arranged express sh...
Read more...New operators? We offer online guidance as well!
What is your expecting on supplier of Hydraulic modular trailer? You may think bargain price is the most difficult thing during our cooperation. Actually it is only the beginning during our cooperation. After we settle down the business, Supro engineer team will make blue prints for manufacturing. During the manufacturing, our company has strict quality control system to guarantee you would get superior quality and good performance heavy transporters from us! And after our sales service, Supro Trailer always online to provide fast and professional supporting to you! What`s after sales serivice does Supro Trailer provide? We always think the best after sales service is that you wo...
Read more...Multilingual after-sales service
"Easy Supro" - Let Your Procurement Be Worry-Free! 1. As long as you are using Supro Trailer's heavy transport equipment, even if your role is that of an operator, as long as you need us, we will provide you with fast and professional after-sales service, ensuring you have no worries! 2. As long as you are using Supro Trailer's heavy transport equipment, even if you are a second-hand owner of our Supro equipment, as long as you need us, we will continue to provide you with fast and professional after-sales service, ensuring you have no worries! 3. As long as you are using Supro Trailer's heavy transport equipment, even if you don't speak a word of English, as long as you need u...
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